![]() The loop count can be set with a LoopCount switch. Loop (Run the Cloud and LDAP connectivity tests in a loop. VIP Access 4.0. Misc (Certificate Validation, Proxy Connection testing, Syslog server connection test, LiveUpdate server connection test, VIP Tunnel tests, Delegation Server tests, Mail Server tests, TLS certificate tests, CA certificate store tests) Credential Revoked 6010: This account is not authorized to perform the requested operation. Cloud (Certificate Validation, Proxy Connection testing, Server time validation, Cloud connectivity from IdPs and LDAP Sync modules, IP resolution, VIP Health Check service validation,Ĭloud connectivity from Validation servers to .) LDAP (LDAP Connectivity test from IdPs and LDAP Sync modules, LDAP Connectivity test from Validation server modules) LogFile /logs/vipDiagnostic.log (default). Follow these steps to request a temporary security code: Resetting Your Credential Top If security codes from your credential are no longer recognized by the VIP service, you may need to reset your credential. \VIP_Enterprise_Gateway\logs\ vipDiagnostic.log (attach this file to your VIP support case) What is a security code A security code is a six-digit number displayed on your credential that you use to complete your sign-in. This ID associates the credential with your account. In this example, the VIP EG has lost all connectivity to the VIP cloud: The credential ID is typically a 12-character alphanumeric identifier that is recognized by VIP Manager once the credential has been registered. Status results are displayed as N/A, Success, Info, Warning, Error, or Failed. Linux: vipdiagnostic.sh -LogLevel DEBUG. ![]() Windows: vipdiagnostic.bat -LogLevel DEBUG.Browse to the Tools folder (example: C:\Program Files (x86)\Symantec\VIP_Enterprise_Gateway\tools).On the Enterprise Gateway server, open an elevated (admin) command prompt.Enter a VIP security code from your credential. The vipdiagnostic utility is a troubleshooting and diagnostic utility included with VIP Enterprise Gateway 9.8.x and later. If you use a particular security code to access a site or to register a credential, you cannot use that security code again. ![]()
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